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Certificate in Law Office Management

Course Code Standard Fee NYSC Fee Degree Type






The legal system is complex structure that requires a lot of care and attention to detail in order to successfully navigate through it. Law offices often need to take additional steps to ensure their success. The biggest obstacle that legal professionals face in their careers is disorder within their practices. The solution? Implementing law office management practices in their firms to keep them organized and on top of the business elements of the law. This course will act as a guide for all legal professionals who wish to improve their law office management capabilities. It is the intent of this course to provide anyone currently in or entering into the legal profession the means of how to properly maintain order in a law office.

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Entry Requirements

Diploma and First Degree (Waiver: High School (O’Level) with minimum of 2 years work experience in a related field can apply).

Learning Outcomes

By the time you complete this course, you should be able to:

1. Develop best practices in carrying out day to day task of law office management within rules and regulations of the practice.

2. Explain the duty and ethical obligation that lawyers have in managing information technology in their practice

3. Contribute to client value through workflow, procedure and performance management

4. Develop best practices to ensure your firm stays compliant and financially secure.

Course Outline

Module 1 - An Introduction To Law Office Management

Why are lawyers such terrible managers?

Law Office Management Techniques for improving your work environment

The Changing Structure of the Legal Services: Industry and the Careers of Lawyers

Module 2 - The Changing Structure Of Law Firms

The Organizational Structure of Law Firms: Lessons From Management Theory

Does the Legal Profession Have an Emerging New Structure

Out with the old, in with the new?

Changing law firm models

Module 3 - Clients, Personal Relations, and Communications

Best Practices For Building Client Relationships

Creating a High-Performance Law Firm Through a Culture of Collaboration

Lawyer-Client Relationships: Healthy Or Tinder?

Relationship Development in Today’s Law Firm

Module 4 - Ethics

The Importance Of Ethics And The Application Of Ethical Principles To The Legal Profession

The Policy of Honesty

Roles That Ethics and Laws Play in an Organization

The Emerging Role of Ethics Advisors, General Counsel, and other Compliance Specialists in Large Law Firms

Module 5 - Human Resources

Top HR Issues in Law Firms

Fine-Tuning Human Resources: Top Tips For Frugal Law Firms

Law Firm HR Challenges for the Future

Module 6 - Marketing

Best practice strategies and advice to help solo and small firm lawyers improve their law firm's marketing results

How To Get More Business: 25 Tips On Marketing The Small Law Firm

Module 7 - Money Management

Module 8 - File Management

Module 9 - Docket Management

Module 10 - Knowledge and Records Management

Module 11 - Law Firm Library Management

Module 12 - Technology and the Law Firm in the Future


Due to emerging global trends, changes in the world and globalization across borders, our course outline, regularly change from time to time to meet up with this development and gives you leverage in a competitive world.

Teaching Methodology

The concepts in this course will be taught using a combination of lecture, discussion, and dialogue around cases, with emphasis on active learning. A case is a comprehensive exposition of a real managerial situation describing a set of problems and requiring a plan of action. The case method provides a pragmatic framework for the learning process. Its success depends heavily on student preparation and active participation in class discussions.

Course Assessment

To complete this course successfully, students must achieve a passing grade of 50% or higher on the overall course. This will include assignments and option test exam.

Study Modes

Classroom Online

4 Weeks

2 Weeks

Study Tips

  • 1. Come to class regularly and on time
  • 2. Be fully prepared and ready to participate in every class.
  • 3. Find learning and positive experiences with your classmates and the instructor.
  • 4. Read, prepare and turn in your assignments on time.
  • 5. If asked by the instructor to give your opinion on a topic, give your best answer.
  • 6. Willingly and unselfishly share your ideas, experiences, and opinions to the class.
  • 7. Appreciate the opinions and values of your classmates and be respectful
  • 8. Don’t be noisy; don’t interrupt anyone and do well to keep your argument professional.
  • 9. Keep what happens in class professional and confidential.
  • 10. If you cannot make it to class, please let the instructor know in advance.

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